Service
In order to provide you with the best quality of service and refurbishment,
Alliance Analytical Inc. utilizes a wide network of service professionals. Each service
provider has years of experience working with a specific line of equipment. This gives
our customers the support they need to get their work done.
In addition to our Alliance Service Partners, we have a knowledgeable in-house service team to help you with your instrumentation service needs. Your instrument deserves the best possible engineers working on it. Our expert engineers refurbish your instrument up to manufacturer’s specifications and sometimes even beyond.
Installation
Our network of service technicians can provide equipment installation. After your instrumentation is delivered to your facility our service partners can install the equipment and help you get the instrument working. A proper installation can be one of the most important elements of buying scientific equipment. Our network of service engineers provides you with high-quality installation at an affordable price.
Warranty
Since we take pride in the quality of our refurbished equipment, we can offer up to a year warranty on many of the instruments that we sell. This provides you with the security you need while still allowing you to save money by buying used. Warranty details can be altered to meet the needs of the individual customer.
Leasing
Alliance Analytical, Inc. provides equipment leasing at competitive rates. Through Vista Capital, leases can be tailored to the particular needs of its customers. For example, monthly payments can be smaller in the beginning of the lease and larger as the work for the purchased instrument increases and the instrument begins to pay for itself.
FAQ
Q1: Where can I go to find information on a specific instrument that I cannot find on this site?
Q2: How long will it take for me to receive the equipment? (Delivery time)
Q3: What are the standard payment terms?
Q4: I have equipment to sell. Who should I contact?
Q5: I have purchased instrumentation from Alliance Analytical, Inc. and have questions regarding it's functions, performance, or instructions. What should I do?
Q6: Do you have guarantees or warranty on your equipment?
Q7:What are your most commonly sold products?
Q8: Can you locate equipment for me that is not listed on your website?
A1: If you are having difficulties in finding any information, please feel free to contact us.
A2: While delivery times vary according to the specifics of the order, we can guarantee that we will see your order through in the most expendient way.
A3:Payment terms at Alliance Analytical, Inc. are generally "50% deposit and 50% upon delivery." Other terms are available upon request.
A4: If you have equipment that you are interested in selling, please contact one of our salesmen. We would be more than happy to help you get cash or instrumentation from your old equipment.
A5: If you have any questions regarding instrumentation you have previously purchased from Alliance Analytical, Inc., please contact any of our salesmen.
A6: Yes. Warranties are available on the majority of products we sell. Warranty periods for different products vary, so please check individual products for more warranty details.
A7: Our most frequently sold products are GCs, HPLCs, Mass Spectrometers, and ICPs, although we handle and sell many types of lab equipment.
A8: We are excellent at finding the products you need. We constantly have sales representatives that scour the market to find the equipment that will fulfill your requirements.